Shipping & Delivery
Everything you need to know about AMINOSPX order processing, dispatch, tracking and delivery across Australia.
This Shipping Policy explains how AMINOSPX processes, dispatches and delivers orders placed through our website.
This Policy should be read together with our Terms & Conditions, Refund Policy and Privacy Policy.
Unless otherwise stated, AMINOSPX ships to Australian delivery addresses.
International shipping may be introduced in the future and will be subject to applicable laws and operational requirements.
Orders are generally processed within 1–2 business days after payment has been confirmed.
Processing times may vary during peak periods, public holidays or where additional verification is reasonably required.
Once your order has been dispatched, a shipment confirmation and tracking details, where available, will be sent to the email address provided during checkout.
Estimated delivery times are provided for guidance only and delivery dates are not guaranteed.
Delivery timeframes may be affected by circumstances including:
Shipping charges are calculated during checkout based on the selected delivery method, destination and order characteristics.
Any applicable promotional shipping offers will be clearly displayed at checkout.
Customers are responsible for providing complete and accurate delivery information when placing an order.
Customers are also responsible for ensuring someone is available to receive the parcel where required.
Additional charges resulting from incorrect delivery information or re-delivery requests may be payable by the customer.
Where tracking is available, customers are encouraged to monitor the progress of their shipment using the tracking information provided after dispatch.
If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact AMINOSPX so we can assist with an investigation.
If you believe your shipment has been lost, significantly delayed or has arrived damaged, please contact us as soon as reasonably practicable.
To help us investigate the issue, please provide:
Each matter will be assessed individually and, where appropriate, in conjunction with the courier.
Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.
Where an issue arises, AMINOSPX will work with customers to determine the appropriate remedy in accordance with applicable law and our Refund Policy.
All Products supplied by AMINOSPX are intended exclusively for legitimate laboratory, analytical and scientific research purposes.
Products should be handled, stored and transported appropriately after delivery.
We may update this Shipping Policy from time to time. The latest version published on our website will apply from its stated effective date.
If you have questions about shipping, tracking or the delivery of your order, please contact us.
Email: support@aminospx.com
Website: aminospx.com
Location: Sydney, New South Wales, Australia
