Privacy & Data Protection

Your Privacy Matters.

Learn how AMINOSPX collects, uses, protects and manages your personal information.

Last update: 15 June 2026

Your privacy is important to us. This Privacy Policy explains how AMINOSPX collects, uses, stores, discloses and protects personal information in connection with our website, customer accounts, products and services.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect identity details, contact information, billing and shipping information, account credentials, order history, payment references (excluding full card details), IP address, browser and device information, cookies, support correspondence and other information reasonably necessary to operate our business.

2. How We Collect Information

Information may be collected when you:

  • Create an account
  • Place an order
  • Contact us
  • Subscribe to updates
  • Complete forms on our website
  • Browse or interact with our website
  • Interact with cookies or analytics technologies
  • Communicate with our support team

3. Why We Collect Information

We use personal information to provide products and services, process orders, verify transactions, prevent fraud, improve website performance, respond to enquiries, comply with legal obligations and communicate important service updates.

Marketing communications will only be sent where permitted by law, and you may opt out at any time.

4. Cookies and Analytics

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, analyse website traffic and improve the user experience.

Where required, visitors will be provided with appropriate notice regarding the use of cookies.

5. Disclosure of Information

Personal information may be disclosed to service providers and other parties where reasonably necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • IT service providers
  • Website hosting providers
  • Professional advisers
  • Government authorities where required by law

We do not sell personal information.

6. Overseas Disclosure

Some technology providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure personal information is handled consistently with Australian privacy obligations.

7. Data Security

We implement reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

8. Data Retention

Personal information is retained only for as long as reasonably necessary to fulfil legal, regulatory, accounting and operational requirements.

After that time, information is securely destroyed or de-identified where appropriate.

9. Access and Correction

You may request access to or correction of personal information we hold about you, subject to applicable legal exceptions.

We may take reasonable steps to verify your identity before responding to a request.

10. Direct Marketing

Where permitted by law, we may send product updates or marketing communications.

You may unsubscribe at any time using the unsubscribe link included in our communications or by contacting us directly.

11. Privacy Complaints

If you have concerns about how your personal information has been handled, please contact us first.

We will investigate your concern and respond within a reasonable period. If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on our website together with its effective date.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or would like to request access to or correction of your information, please contact us.

AMINOSPX

Email: support@aminospx.com
Website: aminospx.com
Location: Sydney, New South Wales, Australia